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A: Absolutely! Our jewelry undergoes a secret bonding ritual—think of it as a love story between metals and gemstones, with a touch of magic. No capes involved, just sparks flying and styles soaring!
At Fused Fine Jewelry, we're all about ethical bling. Our gold and diamonds are handpicked with serious responsibility vibes. No shortcuts, just straight-up sparkle without the guilt trip. Shine on, responsibly! ✨💍💎"
Guess what? We've got your back 🛡️✨
Complimentary 60-day warranty on US fine jewelry purchases
Covers manufacturing defects like loose diamonds, prongs, missing pave stones, and broken clasps
Excludes everyday wear and tear: scratches, dents, stretched/kinked chains, misshapen bands, and cracked stones
Not applicable for resizes, lost or stolen pieces
Jewelry damaged by another jeweler is not covered by the warranty
Guess what? Your sparkle is getting ready to roll! 🚚✨ Keep an eye on your inbox for an email from Fused with your tracking info! 💌🌟
Ready, set, ship! 🚀 If your dazzler is in stock, it's doing a happy dance and will be on its way in 3-5 days. 🎉✨ Now, if you're on the pre-order party train, buckle up for a special delivery in 6-8 weeks. Yep, we're handcrafting that piece with extra love, just for you! 🛠️❤️✨
🌍✈️ Right now, No global adventures just yet! 🏡💖 Stay tuned for future travel plans! 🌟
Got a sparkle emergency? 🚨✨ Fear not! 🦸♀️🔧 Just shoot us an email at info@fusedfinejewelrynyc.com with "Repair" in the subject line, and we'll swoop in for a rescue mission! 📧💎
No worries, we've got your back! 🌈💍 If the perfect fit is playing in our stock, quick exchange within 7 days! 🔄✨ Return that bling, unworn and in its happy place.
If the right size is on vacation, no worries, a replacement's on the way in 6-8 weeks! 🏖️📆💖"
We always got your back, Download the PDF file, follow the instructions, and stack your fingers with a fiesta of rings!
Need a speedy sparkle fix? Out-of-stock wonders take a sweet 6-8 🌙💍✨ Shoot us an email at info@fusedfinejewelrynyc.com with 'Rush Order' in the subject line, and let us sprinkle some magic! 📧✨
Ping us at info@fusedfinejewelrynyc.com with an "Engraving" in the subject line, and let's craft some tiny tales together! 📧✨
Reach out to us for all your design dreams or custom orders right here! 🌈✨ Let's turn your vision into a sparkly reality
Yay for choosing Fused Fine Jewelry! 🌟 Just a heads up, once you've hit that checkout button, the sale is final and we can't swing changes or cancellations. 😊✨ However, if you're dancing with a change of address, shoot us an email at info@fusedfinejewelrynyc.com with your order # and a sweet "Address change" in the subject line. We got your back! 📦💎
🌟 14-Day Exchange Policy: Counting from the day your treasure arrives at your door!
🎁 Options within 14 Days: Choose between a magical store credit or an exchange for a different size or color.
🚫 No Exchanges After 14 Days: Time to make those decisions, our jewels need to sparkle on!
💳 Refund Issued as Gift Card: Your refund transforms into a gift card for our site; promo codes stay loyal to their original recipient.
🌈 Eligibility Criteria: Your item deserves to be treated with care—original condition, unworn, in its original packaging with the receipt.
📧 Contact Us to Start an Exchange: Shoot a email to info@fusedfinejewelrynyc.com to kickstart the exchange adventure.
🚚 Insured Return Label: Accepted exchanges get a golden ticket—a return label and instructions.
🛑 Items Sent Without Return Request Not Accepted: Only magic we accept—return requests! Customers, you've got this one.
📦 Use Insured Shipping Label: For the extra sparkle, use the insured shipping label; return the item within 7 days of initiating the exchange.
❌ Different Shipping Service Not Accepted: Sorry, no detours here; we're not liable for lost/damaged packages.
⏰ Exchange Processing Time: Give us 5 business days to work our magical exchange spell; your item must remain unaltered and in its brand-new sparkle.
🎉 Upon Approval: Revel in the joy of store credit, choose in-stock exchange items, or let the magic begin with the production of a new item!
🌟 Non-exchangeable items: We pour extra love into crafting custom orders, making them as unique as you are!
🎁 Exchanges not accepted for sale items or gift cards: Our sale items and gift cards are like precious treasures, and once they find their way to you, they're here to stay!
💌 Orders sent back without approval may incur additional fees: We want to make sure your return journey is as smooth as possible, so be sure to get a little nod from us before your items take flight again.
🌈 Returned orders at the customer's expense: Sending a little something back? No worries, just make sure it's with a sprinkle of love, and we'll handle the rest!